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  • Writer's pictureMark Fauver

Athenahealth review - Features and Drawbacks



About Athenahealth EHR:

Athenahealth EHR is suitable for small and medium-sized clinics, as well as business as large as hospitals. Its areas of expertise include cloud-based electronic health records, revenue cycles, patient engagements, and care coordination. The software has in-built support features and templates for practices including OBGYN, cardiology, primary care, orthopedics, and member-centric organizations.

Review of Athenahealth by doctors:

Athenahealth EMR Systems has an impressive score of 4 over 5 stars in the reviews on Software Finder. More than 80% of users have rated the software with 5 stars.

Advantages

  • The users have praised the medical billing software of Athenahealth EMR. The system is user friendly and highly cohesive with the back-team identifying issues and making suggestions to improve returns.

  • The customer team is applauded by several users and described as "out-class", "out of the world" and "outstanding". The team makes the users feel heard and eagerly provides timely real-time solutions.

  • The users who shifted to Athenahealth EMR from another EHR described the process as extremely easy and smooth. No data was lost and the transition had no hassles. The customer support team also provided assistance in the very early stages of set ups to ensure no mistakes are made and the administration staff is well trained.

  • The apps are available on mobile, tabs, laptops and PCs alike. This increases mobility and ease in filling forms.

  • The patient history automatically available on the Athenahealth EMR's electronic health records regarding their prior treatments increases the scope of the practice.

  • Many users have claimed that the promise by Athenahealth EMR to increase productivity is true and they realised more gains and activities within a short period of installation.

  • The software is free of glitches as well as there are very frequent and automatic updates.

Disadvantages

  • The billing software of Athenahealth EMR is not as robust as its other features.

  • The transferring of ongoing billing transactions is tiresome and costly.

  • The pricing of the software is a bit on the higher side and is difficult to afford for the smaller businesses.


Overall, in reviews, the users are extremely content with the value of money they invested in Athenahealth EMR.


Features:


Athena EMR System increases the efficiency and productivity of the clinical practices, either administrative, billing management, revenue management, patient traffic management, or medical practices.


Revenue Cycle Management:


Athena EMR Software finds almost 96% of rejected claims and resubmits them after making the necessary amends. This increases the annual revenue of the clinic by 69%.

Interoperability:


Athena EHR System provides users with automatic access to the data included within its records, regardless of where or who treats the patient. This increases the accuracy and effectiveness of the care services.


Patient Communicator


On the award-winning patient portal of the Athena EMR, patients can view their e-prescriptions, lab tests, and diagnosis results. The patient is allocated to a care team, which is responsible for responding to their queries and concerns.


Athena Telehealth


Using virtual platforms such as Skype and Zoom, 'Athena Telehealth' virtually connects doctors and patients. Patients can utilise the patient portal to order medications and obtain reports from their lab and diagnostic centre.


To get price quote and read reviews of one of the top EMR software, Athenahealth EMR Software, contact Software Finder.

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